Ice Cream Sundae Production: From Job Shop to Lean Flow

NEPA APICS PDM: May 16th at Top of the 80’s, Hazleton

Ice Cream Sundae Production: From Job Shop to Lean Flow

Presented by Michael D. Ford, CSCP, CFPIM, CQA, CQE, CRE

Principal, TQM Works Consulting

Are you interested in comparing a job shop layout to a lean flow line? Or maybe you just missed dessert? Either way, this session will be an instructive and tasty experience!

This interactive workshop will engage you and your fellow participants by role-playing as customer order entry professionals, production planners, workstation operators, inspectors or hungry customers placing orders. The session involves two major exercises: first, a simulation of a traditional job shop layout; and then, creation of a flow line to demonstrate the improved lean environment.

Attendees will gain knowledge of the following concepts:

  • The advantages of empowerment and engagement
  • Lean improvements in productivity, space requirements, lead time and quality
  • Some secrets you never knew about Lean (which contradict the so-called “experts”)!

This experiential learning session provides valuable lessons learned that the audience will remember years or decades later. Participants engaged in a simulation will retain more information than the standard lecture format.

This event was originally presented by Mr. Ford at the APICS International Conference in Pittsburgh last October, and received such great reviews he has been invited to deliver this a dozen times since at APICS’ chapters and universities. The nature of this event hands-on Lean Training Event provides appeal to a wide ranging audience: please invite your coworkers, your management team, family and friends!

Michael D. Ford, CFPIM, CSCP, CQA, CRE, CQE is Principal of TQM Works Consulting. He provides innovative solutions based on 26 years of experience in retail, distribution, manufacturing, and consulting. His work history includes software implementation, business planning, inventory control, distribution planning and corporate training. He has presented at over 240 industry events throughout the U.S., Canada, Nigeria and S. Africa, and has provided over 4,000 hours of classroom training.

Ford is a graduate of SUNY-Buffalo, earning a B.S. in Industrial Engineering. Ford combines his technical expertise with personal skills to develop a unique “outside the box” approach to life’s challenges. He specializes in delivering training that is “edu-taining.”

Where: Top of the 80’s, 3 Top of the 80’s Road, Hazleton PA 18202

When: 5:30pm, Wednesday, May 16             Cost: $25 APICS members; $17 students; $30 nonmembers

Buffet Menu: Deluxe Salad, Baked Ham w/Pineapple Sauce, Roast Turkey w/Stuffing, Garlic Mashed Potatoes, Honey Glazed Carrots, Homemade Rice Pudding, Rolls and Butter, Coffee, Tea, Soda and Ice Water.


Agenda:          Networking                 5:30pm

Dinner                         6:00pm

Announcements          6:45pm

Presentation                7:00pm to 8:15pm


Please RSVP to Kathy Egan at 570.957.1307 or by Monday, May 14

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